Jackson Public Schools are looking for qualified applicants for the following position:
Position: Technology Support Technician (ITS)
QUALIFICATIONS Work experience with: end-user support, and troubleshooting hardware and software problems in a LAN environment
1 year of technology and/or network support experience preferred
Associates Degree preferred; previous years of experience in a related area will be considered in lieu of degree
Has knowledge of commonly-used concepts, practices, and procedures as it relates to Mac
OS X, Microsoft Windows and peripheral support
Knowledge of various Window Operating systems as well as various Internet browsers and their plug-ins is preferred.
Able to follow instructions and complete given assignments
REPORTS TO Helpdesk Administrator
JOB GOAL Supports the district by installing and supporting Windows desktops, peripherals, and application software packages
ESSENTIAL FUNCTIONS Relies on instructions and pre-established guidelines to perform the functions of the job
Closely works with assigned tier 2 technology support personnel to support LANs in regards to Windows, Apple, and peripheral installation/maintenance.
Reviews ITS site level documentation
Improves technical skills by researching manuals and reading related technical publications
Travels within district as required (travel reimbursement when applicable)
Performs other related duties as requested or assigned
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The job posting above from Jackson Public Schools may require
certification levels, qualifications or eligibility requirements for
being employed in the United States or the state of Mississippi. Please read the
carefully! DO NOT apply or send unsolicited resumes if you do not meet the
requirements listed by Jackson Public Schools in their postings.
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